FAQ’s

Do you require experience of previous working in Care?

No not at all. In fact we are very open to receiving applications from those new to Care who may have been employed in other sectors. We also encourage applications from those who have previously worked in Care but may have taken time away to concentrate on another career or are dealing with personal issues.

What are the current shift patterns?

Within the Community we work a two week rolling rota, where staff will have every other weekend off.  

Can we provide flexibility around commitments outside work?

In terms of hours and times worked we may be able to be flexible to match with the needs of the candidate. Therefore, it is helpful to discuss this at interview so we can discuss work through the rota with the candidate. 

Are weekly hours guaranteed?

Weekly hours as stated in your contract are guaranteed, even if you are travelling to an appointment or attending training.  

What career progression is available for Care Workers?

We encourage people to progress with the business, whether through informal conversations or through the regular supervisions.

There are also other areas of the business where staff can internally transfer to such as a Call Operator within Lifeline our 24/7 alarm response service.

Is overtime available?  

When we are unable to cover work we do offer overtime. Overtime is available for working more than 40 hours per shift and for bank holidays.

When are staff paid?

Staff are paid by 12 monthly instalments at the end of each month.  

Is uniform provided?

Where uniform is required to perform the role, this will be provided by the company free of charge.

Are successful applicants required to pay their DBS checks?

No, Corserv Care will pay for the initial DBS checks when new staff join us and for the three yearly re-checks. Staff members are not expected to pay.